Information for Caesars Casino Customers

On April 25^th 2023, the site previously known as Caesars Casino will be rebranded to Tropicana Casino. Apart from the look and feel of the site, nothing else has changed. All of the great features and functionality you’ve become accustomed are all still the same!

Do I need to reset my password to access my Tropicana Casino account?

No, your credentials from your Caesars Casino account are exactly the same on Tropicana Casino.

Do I need to re-verify my identity or location on my Tropicana Casino account?

No, all of your account information is exactly the same and hasn’t been impacted by this rebranding.

What will happen to any active bonus that I had on Caesars Casino prior to the rebranding?

Any active bonuses will automatically carry over to your Tropicana Casino account. There is absolutely nothing for you to do but log in.

What will happen to any funds that I had on Caesars Casino prior to the rebranding?

Any funds that were in your account will automatically carry over to your Tropicana Casino account. There is absolutely nothing for you to do but log in.

Will this impact my Caesars Rewards Tier status or Caesars Casino Reward Credits Balance?

No. Your Caesars Rewards Tier status will remain exactly the same it was on Caesars Casino. Any Reward Credits balance you had on your Caesars Casino will automatically carryover to your Tropicana Casino account.

Can I still make deposits and withdrawals at the Cage at Harrah’s Philadelphia?

Yes, it will follow the exact same process.