Information for Caesars Casino Customers
On April 25th 2023, the site previously known as Caesars Casino will be rebranded to Tropicana Casino. Apart from the look and feel of the site, nothing else has changed. All of the great features and functionality you’ve become accustomed are all still the same!
Do I need to reset my password to access my Tropicana Casino account?
No, your credentials from your Caesars Casino account are exactly the same on Tropicana Casino.
Do I need to re-verify my identity or location on my Tropicana Casino account?
No, all of your account information is exactly the same and hasn’t been impacted by this rebranding.
What will happen to any active bonus that I had on Caesars Casino prior to the rebranding?
Any active bonuses will automatically carry over to your Tropicana Casino account. There is absolutely nothing for you to do but log in.
What will happen to any funds that I had on Caesars Casino prior to the rebranding?
Any funds that were in your account will automatically carry over to your Tropicana Casino account. There is absolutely nothing for you to do but log in.
Will this impact my Caesars Rewards Tier status or Caesars Casino Reward Credits Balance?
No. Your Caesars Rewards Tier status will remain exactly the same it was on Caesars Casino. Any Reward Credits balance you had on your Caesars Casino will automatically carryover to your Tropicana Casino account.
Can I still make deposits and withdrawals at the Cage at Harrah’s Philadelphia?
Yes, it will follow the exact same process.
Tropicana Casino Pennsylvania is owned by Caesars Interactive Entertainment, LLC.
Chester Downs and Marina, LLC, licensed by the PGCB (#1368), located at 777 Harrah's Blvd, Chester, PA 19013
©2023, Caesars Interactive Entertainment, LLC. All Rights Reserved.
Harrah’s Philadelphia Casino and Racetrack and Caesars Interactive Entertainment will utilize the following PG Statement(s) on its webpages, skins, advertisements, brochures, and marketing materials.
Must be 21 or older to gamble. Know When To Stop Before You Start.® If you or someone you know has a gambling problem, crisis counseling, and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537)